Who are we?

Eon Dental is a high-impact medical devices & tech company growing at neck breaking speed. We are a team of over ~500 colleagues dedicated to making Eon Dental a leading global player in the clear aligner and dental services industry.

Eon Dental aims to deliver value to dentists and orthodontists worldwide by offering a superior quality product, dynamic pricing, treatment schemes as well as after-sales service and assistance.

Software and innovation are involved in all aspects of our product lifecycle; beginning from an engaging experience on the frontend applications that serves customers and dentists to robust backend solutions for process management and automation.

Our excitement about the vision and mission of the company has enabled us to foster a great culture and an exciting work environment that is based on building synergies and our team’s exceptional talent to make our customers’ experience outstanding.

Your Impact

The Head of Operational Excellence (OpEx) is based in Jordan and reports to the Chief Operating Officer and responsible for leading cross-functional, enterprise-wide initiatives that improve operational performance, drive strategic transformation, and enable long-term scalability. Reporting directly to the COO, this role serves as a key execution partner, leading critical projects and building the systems and teams needed to deliver the company’s 5-year full potential plan.

What You'll Do

• Take full ownership of mission-critical initiatives delegated by the COO, driving them from planning through execution and performance tracking
• Establish and lead a centralized project portfolio management system “OpEx cockpit” to oversee all major initiatives across departments.
  
• Lead cross-functional teams to identify opportunities for process optimization, market access and penetration, cost reduction, improved efficiency, and driving scalability.
  
• Recruit, lead, and manage a team of project managers as needed to scale execution across the business.
  
• Analyze complex business challenges, design practical solutions, and oversee implementation with a focus on sustainability and scalability.
  
• Drive continuous improvement programs, applying Lean, Six Sigma, and Agile methodologies where appropriate.
  
• Develop and maintain standardized operational plans, governance frameworks, tools, and templates for all OpEx projects.
  
• Ensure robust project risk management, compliance, and regulatory alignment.
  
• Provide strategic insights through advanced data analysis, benchmarking, and market research to inform decisions.
  
• Build internal project and change management capabilities through training, coaching, and mentorship.
  
• Partner closely with senior leaders across Clinical, Operations, Technology, Sales, Marketing, Finance, P&C, and other functions.
  
• Support enterprise change management efforts, ensuring stakeholder alignment and successful adoption of initiatives.
  
• Communicate vision, progress, and outcomes to the SLT when required to enable informed decision-making.
  
• Continuously monitor internal KPIs, projects driving them, and external trends to refine operational excellence strategies.
  
• Ensure alignment of all initiatives with the company’s strategic roadmap and long-term objectives.
  
• Adhere to internal quality, safety, and regulatory standards, taking action or escalating when necessary.
  
• Perform other job-related tasks as assigned by the COO to support organizational effectiveness.

What To Bring

• Bachelor’s degree in Business Administration, Engineering, Finance, or a related field is required. 
• 12-15 years of experience in PMO, operational excellence, management consulting, business transformation, or a related role.
• Experience in End-to-End Project Ownership, Portfolio & Program Management, Cross-Functional Operational collaboration is a must.
• Certifications in LSSGB/LSSBB, and PMP are highly preferred.
• MBA and Industrial Engineering are highly preferred.
• Experience in Medical Device Manufacturing is preferred.

What We Offer

• Great culture and growth opportunity
• The chance to personally impact Eon’s customer experience
• Push your boundaries working with highly motivated and cross-functional teams

Interested?

Then apply for this position by clicking on the apply button. All applicants must send an updated CV in English.